How to Use Tooldesk with Jobber to Ask for Reviews and Testimonials Automatically

Online reviews are essential for home service businesses. They build trust, boost your online presence, and influence potential customers. But manually requesting reviews can be time-consuming and awkward.

ToolDesk makes it easy to automate review requests in Jobber, ensuring you consistently gather valuable feedback and enhance your online reputation. Here's how it works:

Trigger Automated Requests:

ToolDesk integrates seamlessly with Jobber, allowing you to trigger review requests at the optimal time in the customer journey. You can choose to send requests:

• After an invoice is issued: This ensures the service is fresh in the customer's mind.
• After an invoice is paid: This confirms customer satisfaction and increases the likelihood of a positive review.

Customize Your Approach:

ToolDesk offers flexible options for requesting reviews:

• Send personalized emails: Craft compelling emails with clear instructions and direct links to your preferred review platforms (e.g., Google My Business, Yelp, Facebook).
• Use SMS for quick reminders: Send a simple text message with a link to make leaving a review convenient.
• Combine email and SMS:  Maximize your reach and response rate by using both channels in a sequence.

Make it Easy for Customers:

Provide specific instructions and links to simplify the review process. For example:

• "Click here to leave a review on Google:"
• "We appreciate your feedback! Share your experience on Yelp:"

Why Automate Review Requests?

• Boost Your Online Reputation:  Consistently gather positive reviews to improve your online presence and attract new customers.  
• Save Time and Effort: Automate the process and eliminate manual follow-up.
• Increase Review Volume:  Make it easier for satisfied customers to share their feedback.
• Gain Valuable Insights:  Learn from customer feedback and identify areas for improvement.

Ready to supercharge your online reputation?

Book a demo of ToolDesk today and discover how it can help you automate review requests, gather valuable feedback, and grow your home service business with Jobber.

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